Terms and Conditions

Shipping Charges

Free Shipping on orders over $50. Terms and Conditions Apply

See the postcode schedule for more information below

RegionPostcodesUnder $50$50-$250$250-$500$500-$1,000Over $1,000

VIC - Melbourne Metro

3000-3138, 3140-3207

10

FREE

FREE

FREE

FREE

VIC - Regional

3139, 3211-3996

10

15

20

25

30

NSW - Sydney Metro

2000-2077, 2084-2158, 2160-2234

10

FREE

FREE

FREE

FREE

NSW - Regional

2079-2083, 2159, 2250-2594, 2621-2898

10

15

20

25

30

ACT - Canberra

2600-2620, 2900-2914

10

15

20

25

30

QLD - Brisbane Metro

4000-4179, 4300-4305

10

FREE

FREE

FREE

FREE

QLD - South East

4183-4287, 4306-4498, 4500-4549, 4550-4699

10

15

20

25

30

QLD - Regional

4450-4499, 4700-4805

10

20

25

30

35

QLD - Far North

4806-4899, 4900-4999

10

25

30

35

40

SA - Adelaide Metro

5000-5115, 5125-5127, 5158-5168

10

FREE

FREE

FREE

FREE

SA - Regional

5116-5121, 5131-5157, 5169-5950

10

20

25

30

35

TAS - All

7000-7470

10

20

25

30

35

WA - Perth Metro

6000-6032, 6036, 6050-6081, 6100-6112, 6147-6169

15

20

25

30

35

WA - Regional

6033-6035, 6041-6044, 6082-6084, 6121-6126, 6170-6311

15

25

30

35

40

WA - Remote

6312-6850

15

30

35

40

45

NT - Darwin

0800-0801

20

25

30

35

40

NT - Regional

0804-0821

20

35

40

45

50

NT - Remote

0822-0886

20

45

50

55

60

Norfolk Island

2899

20

45

50

55

60

Shipping Time

Shipping will take between 7 to 14 business days after payment is received, unless otherwise arranged.

 

Warranty 

Domestic warranty – 12 months parts and labour

Commercial warranty – 12 months parts only

Ex-demo warranty - 3 months parts only

Network of service technicians across Australia

Repairs must be conducted by an authorised technician

The technician will assess the item

Manufacturing defect - Warranty is valid

Damage due to improper use - Warranty is not valid

(Shipping costs to and from technicians are not reimbursed )

 

14 Day "Change of Mind" Returns Policy 

Returns must be sent back in original packaging

Full store credit for unused items in sealed original packaging

80% store credit for used items in near new condition

Credit at Coffee Beanery discretion for damaged items

Store credit can be used at listed store prices only

Shipping costs (both ways) are not reimbursed

Coffee Beanery is not responsible for losses or damages

 

Deposit Policy 

Deposits paid are non-refundable

For change of mind, deposits can be converted to store credit

Store credits are valid for 3 months only

 

Shipping Insurance 

Coffee Beanery provides full shipping insurance

Damage to items must be reported within 12 hours of receipt