Privacy Policy
Coffee Beanery
Last updated: 7/11/2025
At Coffee Beanery, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, make a purchase, or interact with our services. We are committed to complying with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth).
1. Information We Collect
We may collect the following types of information from you:
- Personal information such as your name, email address, phone number, and delivery address.
- Payment details when you make a purchase through our website (processed securely by our payment providers).
- Account information if you create an account with us.
- Usage data such as your IP address, browser type, and how you use our website.
- Communication data when you contact us via email, contact forms, or social media.
2. How We Use Your Information
We use your information to:
- Process and deliver your orders.
- Respond to your enquiries and provide customer support.
- Send you order updates and, where permitted, marketing emails.
- Improve our website, products, and customer experience.
- Comply with our legal obligations.
You can opt out of marketing communications at any time by clicking the “unsubscribe” link in our emails or contacting us directly.
3. How We Store and Protect Your Information
We take reasonable steps to ensure that your personal information is kept secure and protected from unauthorised access, disclosure, or misuse.
All payment transactions are encrypted and handled through secure third-party providers — we do not store your credit card details.
4. Sharing Your Information
We do not sell or rent your personal information.
We may share limited data with trusted third parties who assist us in operating our business, including:
- Payment processors
- Delivery and logistics partners
- Website hosting and analytics providers
These parties are required to keep your information confidential and only use it for the purpose of providing their services to us.
5. Cookies
Our website uses cookies to improve your browsing experience, analyse site traffic, and understand user behaviour.
You can manage or disable cookies through your browser settings, but some website features may not function properly if cookies are disabled.
6. Accessing and Updating Your Information
You have the right to access, correct, or delete your personal information held by us.
To make a request, please contact us using the details below.
7. Links to Other Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to read their privacy policies before providing personal information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. Please check back periodically to stay informed.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Coffee Beanery
Email: info@coffeebeanery.com.au